“In the end, all business operations can be reduced to three words: people, product, and profits.”
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Apply yourself. Get all the education you can, but then, by God, do something. Don't just stand there, make it happen.
Talk to people in their own language. If you do it well, they'll say, 'God, he said exactly what I was thinking.' And when they begin to respect you, they'll follow you to the death.
There are times when even the best manager is like the little boy with the big dog, waiting to see where the dog wants to go so he can take him there.
A guy named Charlie Beacham was my first mentor at Ford. He taught me the importance of the dealers, and he rubbed my nose in the retail business.
