“A guy named Charlie Beacham was my first mentor at Ford. He taught me the importance of the dealers, and he rubbed my nose in the retail business.”
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Motivation is everything. You can do the work of two people, but you can't be two people. Instead, you have to inspire the next guy down the line and get him to inspire his people.
There are times when even the best manager is like the little boy with the big dog, waiting to see where the dog wants to go so he can take him there.
One of the things the government can't do is run anything. The only things our government runs are the post office and the railroads, and both of them are bankrupt.
Talk to people in their own language. If you do it well, they'll say, 'God, he said exactly what I was thinking.' And when they begin to respect you, they'll follow you to the death.
