“We feel unsatisfied until we know ourselves akin even with that greatness which made the spots on which it rested hallowed and until, by our own lives, and by converse with the thoughts they have bequeathed us, we feel that union and relationship of the spirit which we seek.”
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It was my first big relationship and it was just very abusive. I wouldn't give him the credit of naming him, if he ever reads this. But he was older, in the music business - or so he said.
In any relationship that comes to an end, there's never just a baseline reason why. You say, 'Oh, I broke up with my girlfriend.' Someone says, 'Why?' You say, 'Well, you got three hours? And then maybe after I tell you my version, you've got to talk to her.'
It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
The most important thing as a leader is your relationship with God.
