“It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.”
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What I've learned in these 11 years is you just got to stay focused and believe in yourself and trust your own ability and judgment.
Being rich is a good thing. Not just in the obvious sense of benefitting you and your family, but in the broader sense. Profits are not a zero sum game. The more you make, the more of a financial impact you can have.
I hate politics. It's slimy. Any job where people pander for votes, I don't like. The country has gotten so partisan that if you're not on my side, you're the enemy. The only thing I ever try to support is a third party, like Unity08. We need more parties and more choice.
I still work hard to know my business. I'm continuously looking for ways to improve all my companies, and I'm always selling. Always.
