“Management is about arranging and telling. Leadership is about nurturing and enhancing.”
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Communication is everyone's panacea for everything.
For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.
The simple act of paying positive attention to people has a great deal to do with productivity.
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.
