“We at Chrysler borrow money the old-fashioned way. We pay it back.”
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I have found that being honest is the best technique I can use. Right up front, tell people what you're trying to accomplish and what you're willing to sacrifice to accomplish it.
Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can't miss.
A guy named Charlie Beacham was my first mentor at Ford. He taught me the importance of the dealers, and he rubbed my nose in the retail business.
In times of great stress or adversity, it's always best to keep busy, to plow your anger and your energy into something positive.
