“If you feel like it's difficult to change, you will probably have a harder time succeeding.”
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Avon invented the concept of direct marketing and direct selling beauty. And that's still very valid to us. We'll have a firm that will be around for another 114 years as strongly as it was the first 114.
A representative is free delivery she's a personal beauty consultant. Some people want that high touch.
There are pros and cons of experience. A con is that you can't look at the business with a fresh pair of eyes and as objectively as if you were a new CEO. Fire yourself on a Friday night and come in on Monday morning as if a search firm put you there as a turn-around leader. Can you be objective and make the bold change?
I feel like I'm part of history being made. I leave Apple board meetings thinking, 'I've got to do a better job.'