“I think that the best training a top manager can be engaged in is management by example.”
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When I come to a design decision, people know that is that.
I approve designs not because I think I am more gifted or somebody who can see ahead three or four years from now, but just to make sure that the design is a logical, rational decision, taken after analyzing pros and cons.
Design is important, it's an important dimension in the car. It's not the only one.
You have to listen to the people who have a negative opinion as well as those who have positive opinion. Just to make sure that you are blending all these opinions in your mind before a decision is made.