“I expect that our associates will walk with a little more bounce in their step and understand that this company is behind them and has respect for them.”
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And the greeter is what sets the tone for this company and I've been on TV a little bit this morning.
People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period.
The beauty of this country and what people participate in is the competitive nature that we allow to exist and the fact is that we are better because we have great competitors.
It's hard for us in our stores to be a leader in technology.
