“There is no advertisement as powerful as a positive reputation traveling fast.”
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Be willing to trust your instincts, especially if you cannot find answers elsewhere.
Kids go to school and college and get through, but they don't seem to really care about using their minds. School doesn't have the kind of long term positive impact that it should.
When a positive exchange between a brand and customers becomes quantifiable metrics, it encourages brand to provide better service, customer service to do a better job, and consumers to actively show their gratitude.
So I took it as a very positive sign that the club came to me rather than the other way round.
