“Wisdom is the power to put our time and our knowledge to the proper use.”
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The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
Design must reflect the practical and aesthetic in business but above all... good design must primarily serve people.
Good design is good business.
If you aren't playing well, the game isn't as much fun. When that happens I tell myself just to go out and play as I did when I was a kid.