“We had periodic crises in this country when the technical intelligence didn't support the policy. We had the bomber gap, the missile gap.”
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Deciding whether to trust or credit a person is always an uncertain task.
There are so many things a large intelligence espionage organization can do to justify its existence, that people can get promotions for, because it could result in results.
Let's say a Soviet exchange student back in the '70s would go back and tell the KGB about people and places and things that he'd seen and done and been involved with. This is not really espionage there's no betrayal of trust.
Our Soviet espionage efforts had virtually never, or had very seldom, produced any worthwhile political or economic intelligence on the Soviet Union.