“My own experience is use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who don't share your view. Listen to them and see if you can find a way to compromise.”
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I don't think we handled the aftermath of the fall of Baghdad as well as we might have. But that's now history.
We all hoped in 2001 that we could put in place an Afghan government under President Karzai that would be able to control the country, make sure al-Qaeda didn't come back, and make sure the Taliban wasn't resurging. It didn't work out.
When you decide to get involved in a military operation in a place like Syria, you've got to be prepared, as we learned from Iraq and Afghanistan, to become the government, and I'm not sure any country, either the United States or I don't hear of anyone else, who's willing to take on that responsibility.
Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership.