“Health care and education, in my view, are next up for fundamental software-based transformation.”
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Perhaps the single most dramatic example of this phenomenon of software eating a traditional business is the suicide of Borders and corresponding rise of Amazon.
Today's leading real-world retailer, Wal-Mart, uses software to power its logistics and distribution capabilities, which it has used to crush its competition.
There is an enormous market demand for information. It just has to be fulfilled in a way that fits with the technology of our times.
The days when a car aficionado could repair his or her own car are long past, due primarily to the high software content.