“Readers always seem to think that the author has some control over the design of their books.”
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It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format.
So what does a good teacher do? Create tension - but just the right amount.
In my opinion, no single design is apt to be optimal for everyone.
I've been looking at the iPod- the Apple iPod. One of the interesting things about the iPod, one of the things that people love most about it is not the technology it's the box it comes in.